Bankruptcy, Foreclosure & Collection Law

Collections: Debt Validation and Verification Letters for Paralegals

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Indiana Paralegal CLE Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
OnDemand
58 minutes
Lynda Laing
With Lynda L. Laing from Strauss, Factor, Laing & Lyons
Recorded May 16, 2024.
Product ID 98651

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Course Includes
$119

OnDemand Video

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OnDemand content will be available within 7 days of event date.


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Overview

Improve Your Collections Communication Skills

The FDCPA mandate of sending out debt validation letters has been in effect for a couple years, and the mistakes are rolling in. This practical legal guide clarifies the requirements, analyzes common mistakes debt collectors make, and outlines best practices collections paralegals should adopt today. Ensure all your collection efforts are not only effective but compliant. Register today!

  • Clarify what constitutes "initial contact" when it comes to the debt validation timing requirement.
  • Discuss what must and should be included in a good debt validation letter.
  • Avoid top validation notice mistakes that land collectors in hot water.
  • Find out what must be done when the debtor sends a debt verification letter.

Abbreviated Agenda

  1. Validation Letters
    1. Current FDCPA and CFPB Rules
    2. Timing Requirements
    3. What Constitutes "Initial Communication"
    4. What Must be Included and Optional Disclosures
    5. Time-Barred Debt Limitations
  2. Sample Validation Letter Review
  3. Common Mistakes Collectors Make With Validation Notices
  4. Debt Verification Letters
    1. Timing
    2. Content Requirements
    3. Collector Response to Debt Verification Letters
Product ID 98651

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Indiana Paralegal CLE Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
Select Jurisdiction
Paralegal

Agenda

All times are shown in
  1. Collections: Debt Validation and Verification Letters for Paralegals

    1. Validation Letters
      1. Current FDCPA and CFPB Rules
      2. Timing Requirements
      3. What Constitutes "Initial Communication"
      4. What Must be Included and Optional Disclosures
      5. Time-Barred Debt Limitations
    2. Sample Validation Letter Review
    3. Common Mistakes Collectors Make With Validation Notices
    4. Debt Verification Letters
      1. Timing
      2. Content Requirements
      3. Collector Response to Debt Verification Letters

Who Should Attend

This intermediate level course will provide attendees with insight into issues they can help with when attempting to collect on a debt. Those who should attend include:

  • Paralegals
  • Legal Technicians
  • Legal Assistants
  • Legal Support Staff

Speakers

Lynda L Laing
Lynda L.
Laing
Strauss, Factor, Laing & Lyons
Speaker bio
Lynda L Laing

Lynda L. Laing

Strauss, Factor, Laing & Lyons
Lynda Laing

is a partner in the law firm of Strauss, Factor, Laing & Lyons in Providence, Rhode Island, where her practice concentrates in the areas of collections and litigation. Ms. Laing is a member of the State Bar of Michigan, Rhode Island and American bar associations, Commercial Law League of America, and American Bankruptcy Institute. She served as chairperson of the Bench Bar Committee for the Rhode Island Bar Association. Ms. Laing earned her A.B. degree from Albion College and her J.D. degree from Case Western Reserve University Law School.

Top FAQs

What is included with my course purchase?

When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time.

With each course, you will receive access to the content via OnDemand Streaming and the Video Download.

Course reference materials are included with each course purchase in a downloadable PDF format.

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Closed captioning is available for all online live courses. Attendees may enable the closed captioning functionality within the event room once they have accessed the event by simply clicking the "cc" button in the lower right of the event room.

Are multiple attendee discounts available?

Yes, the more people you bring from your organization, the more you save. Please call out Customer Service Department to inquire about savings for your team at 800-793-5274.

When will the OnDemand be available and how long will I have access to the content?

The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account.

If you're a subscriber, you'll have access to your course recordings until 7 days after the expiration date of the subscription.

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