Estate Planning, Trusts & Probate

Counseling Grieving Clients

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Delaware Certified Paralegal Program Approved 1 Total
Florida Registered Paralegal Approved 1 Total
Indiana Paralegal CLE Approved 1 Total
NALA Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
North Carolina Continuing Paralegal Education Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Ohio Certified Paralegals Approved 1 Total
NFPA Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
Washington Paralegal Association Approved 1 Total
OnDemand
59 minutes
Courtney Sierra
With Courtney Sierra from KO Family Law
Recorded April 11, 2025.
Product ID 100248

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Course Includes
$119

OnDemand Video

Video Download

Course Book Download

OnDemand content will be available within 14 days of event date.

or
Upgrade to IPE Unlimited Pass and Get This Course
$69/month

Overview

Providing Empathetic and Effective Support

Your clients often meet you on the worst days of their lives, going through the devastation of loss and grief. And they have a complex legal process looming ahead of them. Let us help you be the guiding hand that will lead them through it with empathy and understanding (while keeping your sanity and productivity, too). Register today!

  • Understand grief and what it does to decision-making.
  • Adopt effective language for communicating with clients in distress.
  • Determine what boundaries you need to set with clients.
  • Distinguish support and availability from codependency.

Abbreviated Agenda

  1. Understanding Grief and Loss (and Their Effect on Rational Decision-Making)
  2. Preparing the Client for the Rigors of the Legal Process: Being Concise, Setting Clear Expectations
  3. Keeping Clients on Track While Practicing Empathy (Requesting Records, Getting Documents Signed, Obtaining Client Consent, etc.)
  4. Practical Support and Reliable Availability Without Codependency
  5. Helpful Language for Common Client Scenarios
  6. Preventing Burnout: Mental Health Resources for You and the Clients

Related Topics

Product ID 100248

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Delaware Certified Paralegal Program Approved 1 Total
Florida Registered Paralegal Approved 1 Total
Indiana Paralegal CLE Approved 1 Total
NALA Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
North Carolina Continuing Paralegal Education Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Ohio Certified Paralegals Approved 1 Total
NFPA Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
Washington Paralegal Association Approved 1 Total
Select Jurisdiction
Paralegal

Agenda

All times are shown in

  1. Counseling Grieving Clients

    1. Understanding Grief and Loss (and Their Effect on Rational Decision-Making)
    2. Preparing the Client for the Rigors of the Legal Process: Being Concise, Setting Clear Expectations
    3. Keeping Clients on Track While Practicing Empathy (Requesting Records, Getting Documents Signed, Obtaining Client Consent, etc.)
    4. Practical Support and Reliable Availability Without Codependency
    5. Helpful Language for Common Client Scenarios
    6. Preventing Burnout: Mental Health Resources for You and the Clients

Who Should Attend

This intermediate level course offers practical skills on counseling grieving clients for:

  • Paralegals
  • Legal Assistants
  • Legal Support Staff

Speakers

Courtney Sierra
Courtney
Sierra
KO Family Law
Speaker bio
Courtney Sierra

Courtney Sierra

KO Family Law
Courtney Sierra

is an attorney with Thacker Sleight. She focuses her practice exclusively on family law, including divorces and custody matters. Ms. Sierra's comprehensive family law experiences includes handling divorces involving complex child custody disputes. She helps clients resolve disputes without litigation, but is equally skilled in a trial setting. Before her legal career, Ms. Sierra worked with adults and children to help them learn to cope, emotionally and psychologically, with the challenges that mental health difficulties bring as a psychiatric rehabilitation therapist. Her experience working with children in a therapeutic setting gives her the ability to look at complex custody matters uniquely and beneficially. Ms. Sierra earned her bachelor's degree from Idaho State University and her J.D. degree, cum laude, from Western Michigan University Thomas M. Cooley Law School.

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Top FAQs

What is included with my course purchase?

When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time.

With each course, you will receive access to the content via OnDemand Streaming and the Video Download.

Course reference materials are included with each course purchase in a downloadable PDF format.
How do I access my courses?

Courses are available within your account. Simply login to your account and click on My Courses. If you require additional assistance please call our Customer Service Department at 800-793-5274.
Do you have options for attendees who are deaf or hard of hearing?

Closed captioning is available for all online live courses. Attendees may enable the closed captioning functionality within the event room once they have accessed the event by simply clicking the "cc" button in the lower right of the event room.
Are multiple attendee discounts available?

Yes, the more people you bring from your organization, the more you save. Please call out Customer Service Department to inquire about savings for your team at 800-793-5274.
When will the OnDemand be available and how long will I have access to the content?

The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account.

If you're a subscriber, you'll have access to your course recordings until 7 days after the expiration date of the subscription.

Have more questions? Please Contact Us