Agenda

1. Preserving and Collecting Social Media, Smartphone Evidence, and Black Box Data

   1. Evidence From Facebook, Twitter, and Other Social Media Sites
   2. Smartphone and Text Evidence
   3. Smartwatches and Other Wearable Tech
   4. Black Box, DriveCam, GPS, and More
   5. 911 Audio, Traffic Cameras, Video Surveillance, etc.
   6. Subpoenas for Social Media and Phone Company Records

2. Advanced Medical Record Issues and Answers

   1. Pointers for Dealing With Difficult Medical Providers
   2. Organizing Voluminous Medical Records; Records From Multiple Facilities
   3. Refining Your Medical Record Review Skills
   4. Advanced Medical Chronologies and Summaries
   5. HIPAA Updates and Compliance Best Practices

3. Creative Tips for Writing Stronger Demands

   1. The Notification Letter
   2. Insurance Company Claim Valuation Insights
   3. Buzzwords and Tips to Drive Up Reserves and Claim Value
   4. Documentation/Exhibit Pointers
   5. Avoiding Common Mistakes
   6. Sample Letter Review
   7. Addressing Gaps in Treatment, Pre-Existing Conditions, and Other Claim Weaknesses

4. Paralegals' Guide to UM/UIM Claims and Litigation

5. Medicare, Medicaid, and ERISA Liens

   1. Finding and Investigating All Liens
   2. Minimizing ERISA Liens on Personal Injury Settlements
   3. Medicare Secondary Payer Update
   4. Resolving Medicare Liens
   5. Liability Medicare Set Asides - Current Best Practices
   6. Tips for Handling Medicaid Liens
   7. Sample Lien Reduction Request

6. Trial Preparation Tips and Techniques: Fine Tuning Exhibits, Trial Notebooks, and More

7. Paralegal Ethics

   1. Unauthorized Practice of Law
   2. Communications With Clients
   3. Conflicts of Interest
   4. Preserving Confidentiality
   5. Ethics and Technology