Civil Litigation & Trial Skills

Communicating With Auto Insurance Companies: The Personal Injury Paralegal's Guide

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
OnDemand
1 hours 4 minutes
Jenna Prosceno
With Jenna M. Prosceno from Brockstedt Mandalas Federico LLC
Recorded October 22, 2024.
Product ID 99225

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Course Includes
$119

OnDemand Video

Course Book Download

OnDemand content will be available within 7 days of event date.

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Overview

Help Your Attorney Get the Results They Want

You spend a great deal of your day communicating with claims adjusters, and what you say and do have tangible impacts on the final settlement. This program reveals paralegal best practices for communicating with adjusters and preparing demand packages. Be an invaluable asset to your attorney - register today!

  • Discover what you must, what you should, and what you should never disclose to claims adjusters.
  • Find out how to get as much information as you can out of insurance companies to give your attorney more leverage in negotiations.
  • Learn how to craft a powerful demand package and elicit higher offers from the start.
  • Avoid unauthorized practice of law traps for paralegals in the claim negotiation process.

Abbreviated Agenda

  1. Identifying and Confirming Auto Insurance Coverages
  2. Notification Letter
  3. Relaying Information and Documents to Adjusters: Dos and Don'ts
  4. Communicating With Adjusters to Discuss Medical and Case Updates
  5. Getting as Much Information as You Can on Claims Investigations, Policy Limits, Reserves, etc.
  6. Special Considerations for Uninsured and Underinsured Motorist Claims
  7. Preparing Cases for the Demand Process: Medical Records, Billing, Lien Logs, and More
  8. Compiling the Demand Package
  9. Negotiating and Settling Injury Claims: What Paralegals Can and Can't Do

Related Topics

Product ID 99225

Credit Details

Credits Available
Credit Status Total
California MCLE Paralegal Approved 1 Total
Montana CLE Credit for Paralegals Approved 1 Total
New Mexico Paralegal Division, State Bar of Approved 1 Total
Texas State Bar of Paralegal Division Approved 1 Total
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Paralegal

Agenda

All times are shown in

  1. Communicating With Auto Insurance Companies: The Personal Injury Paralegal's Guide

    1. Identifying and Confirming Auto Insurance Coverages
    2. Notification Letter
    3. Relaying Information and Documents to Adjusters: Dos and Don'ts
    4. Communicating With Adjusters to Discuss Medical and Case Updates
    5. Getting as Much Information as You Can on Claims Investigations, Policy Limits, Reserves, etc.
    6. Special Considerations for Uninsured and Underinsured Motorist Claims
    7. Preparing Cases for the Demand Process: Medical Records, Billing, Lien Logs, and More
    8. Compiling the Demand Package
    9. Negotiating and Settling Injury Claims: What Paralegals Can and Can't Do

Who Should Attend

This intermediate level course is designed to give attendees practical skills for communicating with insurance companies in auto injury cases. Those who should attend include:

  • Paralegals
  • Legal Technicians
  • Legal Assistants
  • Legal Support Staff

Speakers

Jenna M Prosceno
Jenna M.
Prosceno
Brockstedt Mandalas Federico LLC
Speaker bio
Jenna M Prosceno

Jenna M. Prosceno

Brockstedt Mandalas Federico LLC
Jenna Prosceno

is a civil litigation paralegal at Baird Mandalas Brockstedt & Federico, LLC. With nearly 20 years of experience in personal injury litigation, she now concentrates on contract and construction law on a litigation team with a general practice firm. Ms. Prosceno has a background in law firm start-up organization and in law firm administration. She has also handled all aspects of personal injury cases from the initial client contract, through and including trial preparation and participation. Ms. Prosceno's case management experience includes client and witness interviews, medical research, legal and factual research, as well as coordinating document production for trial. She is a graduate of Delaware Technical and Community College and the University of Delaware.

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Top FAQs

What is included with my course purchase?

When you enroll prior to the live event date you will receive access to the live-streaming webinar which will allow you to interact with faculty in real-time.

With each course, you will receive access to the content via OnDemand Streaming and the Video Download.

Course reference materials are included with each course purchase in a downloadable PDF format.
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Courses are available within your account. Simply login to your account and click on My Courses. If you require additional assistance please call our Customer Service Department at 800-793-5274.
Do you have options for attendees who are deaf or hard of hearing?

Closed captioning is available for all online live courses. Attendees may enable the closed captioning functionality within the event room once they have accessed the event by simply clicking the "cc" button in the lower right of the event room.
Are multiple attendee discounts available?

Yes, the more people you bring from your organization, the more you save. Please call out Customer Service Department to inquire about savings for your team at 800-793-5274.
When will the OnDemand be available and how long will I have access to the content?

The OnDemand Video will be available to stream within 14 days of live broadcast date. You will have access to the content for 6 months in your account.

If you're a subscriber, you'll have access to your course recordings until 7 days after the expiration date of the subscription.

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